WHAT’S THE MEANING?
According to Techopedia, a Caller ID (also known as Calling Line Identification) is a telephone feature available in analog and digital telephone systems that displays the caller’s phone number on the recipient’s phone device when there is an incoming call. In some cases, alongside the phone number is the location of the caller. It has two types: 1.) The Single Data Message Format (SDMF) that only displays the caller’s telephone number, the date, and the time of the call and 2.) The Multiple Data Message Format (MDMF) which also displays the name aside from the number.
DID YOU KNOW?
The ambitious quest for a technology that will automatically identify a telephone caller from the recipient’s end was pioneered by the communications engineer Theodore George Paraskevakos in Athens, Greece. After successfully developing a prototype transmitter and receiver, several telephone companies became interested in the new-born technology. Initially, telephone companies wanted to exploit it by charging customers every time they provide a caller id. As the technology progressed, people felt the pressing need to have it especially in realms of business. For instance, call center companies have seen great benefits of using an automatic caller id. According to sources, it increases connection rates because recipients are more likely to pick up and entertain calls from numbers that are of similar area codes and consequently leading to an increase in callbacks.