What are the best resources for diagnosing computer issues?

asked by Maria Celia Rebello Rangel
90 contributors
11 solutions
  1. 16

    #1Bitdefender Security & Antivirus

    Bitdefender Security & Antivirus
    Bitdefender is a security app that offers a flawless malware protection BUT you can't schedule malware scans. Apart from that, it is well worth it.
    Software

    Windows, Mac, Android

    Free

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  2. 14

    #2Norton Security Premium

    Norton Security Premium

    Norton Security Premium provides real-time protection against existing and emerging malware, ransomware and viruses. It also helps protect your finances, privacy and personal information across all your Windows, Mac, Android, and iOS devices.

    Software

    Website

    $109.99- 1 year

    Marie Williams
    Written on December 25, 2017
    "Norton is more a preventative software than a diagnostic tool after the fact. "
  3. 12
    Free Trial

    #3McAfee Total Protection

    McAfee Total Protection

    McAfee Total Protection safeguards your identity and helps make sure your private life stays that way. It provides antivirus, identity and privacy protection for your PCs, Macs, smartphones, and tablets—all in one subscription.  

    Software

    iOS, Android, Windows, Mac

    Free

    Daniel Fuller
    Written on December 29, 2017
    "McAfee Total Protection is a virus and privacy tool to protect your digital safety. One of the best things about McAfee Total Protection is that is works across all of your devices. "
  1. 10

    #4AVG AntiVirus

    AVG AntiVirus
    AVG Antivirus is a free solution that helps in removing malware and to avoid being infected by trojans, viruses and other malicious software that can harm PCs or mobile phones. Also, it's useful for finding lost phones.
    Software

    Android, Windows, Mac

    Free- with in-app purchases

    Sarah Montgomery
    Written on January 4, 2018
    "A top choice for diagnosing you android device and fixing the problem. Then once up and running install this to continue to protect your android device from viruses and such "
  2. 9

    #5Webroot Secure Anywhere

    Webroot Secure Anywhere
    The good news is that Webroot Antivirus has the quickest scanner on the market. The bad news is that it is one of the most expensive malware removers!
    Software

    Windows

    $59.99- Annual fee

    Ryan Hart
    Written on December 30, 2017
    "Webroot Secure Anywhere does exactly what I expected it to do. I was sceptical at first, but now I feel like my computer and android phone is more protected from cyber attacks. I feel confident in webroot's ability to store my information securely and keep my computer free of viruses, malware, or other potential threats. It also diagnoses my computer issues and solves them almost immediately."
  3. 7

    #6360 Total Security

    360 Total Security
    Complete threats protection with a complete set of features, a nice interface and an unintrusive process. Other features available such as: device acceleration, call & sms filter, etc.
    Software

    Windows, Mac

    Free

    Benjamin Walters
    Written on January 3, 2018
    "My computer was running slow so I looked into fixing it. I came across 360 Total Security and I discovered I had viruses on my PC slowing it down. 360 Total Security completely solved the issue and got rid of the viruses."
  4. 5

    #7Avast Antivirus

    Avast Antivirus

    Avast Antivirus is a malware and virus protection software with on-the-cloud scanning processes. It alerts users when spyware or adware-infected apps pose a threat to their devices.

    Software

    Windows, Mac, Android

    Free- Varies by plan

    Víctor Hugo Rangel
    Written on December 31, 2017
    "Avast known and great for protecting your computer from malware, and also viruses. but it doesn't diagnose other issues that could be possibly wrong with your setup. it's more of a preventative measure than anything."
  5. 3

    #8Sophos

    Sophos

    Sophos is an antivirus and web filter software available both on Windows and Mac. It exposes and blocks suspicious threats and potentially harmful risks.

    Software

    Windows, Mac

    $60- Free trial available

    Kelly Vasquez
    Written on December 25, 2017
    "I like this software because it's free. It's not bloated like other commercial products and it doesn't affect the performance of my computer at all like others can do. I can use it on a MAC computer or a PC as well which is useful when you have a mix of both in your home. I can use it to block unwanted content, and use web filtering to decide what can be viewed in my home. Overall, it's very good. You can compare with other similar products as well to see what works best for you."
  6. 2

    #9Windows Defender for Windows 10

    Windows Defender for Windows 10

    The Microsoft Security Essentials are exactly that: the essential protection you need to install on your Windows operative system. Windows Defender for Windows 10 is the first option you should try if you want to protect your computer. 

    Software

    Windows

    Free

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  7. 1

    #10Microsoft Security Essentials

    Microsoft Security Essentials
    Microsoft Security Essential is a basic standalone free antivirus for Windows.
    Software

    Windows

    Free

    Anthony Snyder
    Written on December 28, 2017
    "This program is aimed at Windows 7 users. Windows 10 includes the successor to Microsoft Security Essentials called Windows Defender. These are not so much aimed at diagnosing computer issues as preventing some of them, but certainly not all of them. For those, you need an actually diagnosing program! "
  8. 0

    #11Advanced SystemCare

    Advanced SystemCare
    Advanced System Care is a powerful optimization software for Windows that help users can clean up all kinds of junk files, sweep private information, and accelerate internet speed to enjoy a faster & cleaner PC. 
    Software

    Windows

    Free

    Victoria Yao
    Written on March 8, 2018
    "Clean up your computer every day to keep it running smoothly and free up valuable system resources. As powerful PC cleaner, Advanced SystemCare 11 lets you remove junk files, temporary files, leftovers, and invalid shortcuts even piled-up registry files with 1-click. New disk optimization technology is also adopted to free up disk space and improve disk performance."

Summary

Best What are the best resources for diagnosing computer issues
RankSolutionsTypeVotesPrice
1Bitdefender Security & AntivirusSoftware 16 Free
2Norton Security PremiumSoftware 14 Paid
3McAfee Total ProtectionSoftware 12 Free
4AVG AntiVirus Software 10 Free
5Webroot Secure AnywhereSoftware 9 Paid
6360 Total SecuritySoftware 7 Free
7Avast AntivirusSoftware 5 Free
8SophosSoftware 3 Paid
9Windows Defender for Windows 10Software 2 Free
10Microsoft Security EssentialsSoftware 1 Free
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